Enterprises face a conundrum in the optimization of their supply network performance.

While many have driven significant improvements over the past few years through the application of advanced tools, processes, analytics, and measurement systems, how can they ensure that they are progressing from ‘good’ to ‘great’ in their market opportunities, their customer service levels, and their financialperformance?

Many organizations have participated in worthwhile measurement initiatives such as SCOR or the Balanced Scorecard. Yet despite these advances it is still difficult to normalize and compare performance metrics given the geodemographic, product, financial, political, and socio-economic differences they face in each increasingly competitive national, multi-national or globalmarket.

As today’s practitioners know, supply networks appear to be straight forward on the surface, using normalizations such as SCOR’s Plan, Source, Make, Deliver andReturn. But upon deeper examination many components require real time integration, coordination, and collaboration in order to deliver on a higher level of performance.

supply_chains_new_world_order_2014.pdf

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